Located at:
10805 Ramona Ave, Montclair, CA 91763
(909) 279-0779 Contact Us

Privacy Policy

Last Updated: March 4, 2025

Introduction

Ramona Express Car Wash (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website (ramonaexpresscarwash.com), visit our location, or use our services.

Information We Collect

Information You Provide

  • Contact information (name, email, phone number)
  • Vehicle information (license plate, make, model)
  • Payment information (credit/debit card details)
  • Account preferences and membership selections

Information Collected Automatically

  • Usage data (visits to our website, services used)
  • Device information (IP address, browser type, operating system)
  • Location data when you use our mobile app or website

We use cookies and similar technologies to enhance your experience and collect information about how you interact with our website.

How We Use Your Information

We use your information to:

  • Provide and improve our car wash services
  • Process payments and maintain your membership
  • Send membership renewal notices and service updates
  • Respond to your questions and requests
  • Personalize your experience
  • Protect against fraudulent transactions
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers who help us operate our business
  • Payment processors to complete transactions
  • Legal authorities when required by law
  • Successor entities if our business is acquired or merged

We do not sell your personal information to third parties.

Your Privacy Choices

You can:

  • Review and update your account information
  • Opt out of marketing communications
  • Request deletion of your personal information
  • Disable cookies through your browser settings

California residents have additional rights as described below.

California Privacy Rights

If you’re a California resident, you have the right to:

  • Know what personal information we collect
  • Request deletion of your personal information
  • Opt out of the sale of personal information
  • Non-discrimination for exercising these rights

To exercise these rights, contact us at support@ramonaexpresswash.com or (909) 279-0779.

Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect information from children under 16. If we learn we have collected information from a child under 16, we will delete that information.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on our website and update the “Last Updated” date. Continued use of our services after changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: